How to Pay Your Sacramento County Utility Bill Online, by Phone or In Person

If you live in unincorporated Sacramento County you likely receive a monthly utility bill for services like water sewer and garbage collection. Paying this Sacramento County utility bill on time each month is important to avoid late fees and potential service disconnection.

In this comprehensive guide, we’ll explain the different ways to pay your Sacramento County utility bill, both online and in person.

Overview of Sacramento County Utility Billing

Sacramento County utility billing and payment is handled by the Consolidated Utilities Billing and Service division (CUBSS)

They provide billing and payment processing for:

  • Water service
  • Sewer service
  • Drainage (stormwater)
  • Garbage collection
  • Recycling collection

CUBSS provides utility services for around 95000 residential and commercial customers in unincorporated Sacramento County areas.

Utility bills are issued monthly and payment is due upon receipt. You have multiple options to pay your Sacramento County utility bill either online, by phone, by mail or in person.

Ways to Pay Your Sacramento County Utility Bill

Sacramento County offers several convenient payment options to pay your monthly CUBSS utility bill:

Pay Online

  • My Utilities Account – Set up an online account to pay, manage autopay, view bills and more.

  • Online Payment Portal – Make one-time payments by e-check or card without an account.

Pay by Phone

  • Call 916-875-5555 to pay by phone using an automated system.

Pay by Mail

  • Use the remittance stub and envelope to send a check or money order.

Pay In Person

  • Visit any Sacramento County service center.

  • Pay at retail partners like Safeway and Walmart.

  • Use a payment kiosk located at some County service centers.

Read on for more details on how to use these options to pay your Sacramento County utility bill.

Step-by-Step Guide to Pay Online

Paying your Sacramento County utility bill online through My Utilities or the payment portal is fast, secure and convenient. Follow these steps:

My Utilities Account

  1. Go to and click on My Utilities.

  2. If it’s your first time, click “New User Registration” to create an account.

  3. Select a payment method – credit/debit card or bank account.

  4. Enter your utility account number and parcel number.

  5. Create a username and password.

  6. Verify your contact information.

  7. Click “Link Account” to connect your utility account to your profile.

  8. Select “Make Payment” to pay your utility bill.

Online Payment Portal

  1. Go to and click on “Pay Bill Online”.

  2. Choose a payment method and enter your utility account number.

  3. Input your payment details and billing address.

  4. Click “Continue” and review your payment details.

  5. Confirm your payment to complete the transaction.

  6. Save or print your payment confirmation page.

And that’s it! The online options make it fast and easy to pay your Sacramento County utility bill electronically.

Paying Your Sacramento County Utility Bill by Phone

In addition to online payments, you can pay your Sacramento County utility bill over the phone using CUBSS’ automated payment system.

To make a payment by phone:

  • Call 916-875-5555 to reach the payment system.

  • Have your utility account number ready to input.

  • Select your payment method – credit/debit or electronic check.

  • Enter your payment details and billing address.

  • Confirm your payment information.

  • Make note of your payment confirmation number.

Paying by phone only takes a few minutes once you have your account number and payment info ready.

Paying by Mail with Check or Money Order

If you prefer to pay your Sacramento County utility bill by mail, follow these steps:

  • Write your utility account number on your check or money order.

  • Make the check payable to Sacramento County Utilities.

  • Enter the payment amount in the box on your payment stub.

  • Tear off the payment stub and place it in the envelope.

  • Insert your check or money order and seal the envelope.

  • Deposit the envelope in the mail at least 3-5 days before the due date.

  • Keep the second stub for your records.

Just be sure to mail your payment in enough time to arrive on or before the due date to avoid late fees.

Paying in Person at County Service Centers

For in-person payments, you can visit any Sacramento County service center and pay your utility bill at the cashier.

  • Bring your printed bill or know your account number.

  • Have your payment method ready – cash, check or credit/debit card.

  • Get a receipt for your records.

Locate your nearest Sacramento County service center on the CUBSS website to pay your utility bill in person.

Paying at Other Authorized Payment Locations

In addition to County service centers, you can pay your Sacramento County utility bill at:

  • Safeway – Pay at the customer service desk.

  • Walmart – Pay at the customer service desk.

  • CheckFreePay® kiosks – Located at some County offices.

Visit authorized payment locations that are convenient for you to pay your utility bill in person.

Payment Processing Times

Allow the following timeframes for your Sacramento County utility payments:

  • Online – Processed instantly when you pay online.

  • Phone – Processed instantly when you pay by phone.

  • Mail – Allow 5-7 days for mailed payments.

  • In person – Processed instantly when paying at County service centers.

  • Third-party retail locations – Allow 48 hours for payments to process.

Sacramento County Utility Billing Payment History

After paying your utility bill, you can view your payment history online by:

  • Logging into your My Utilities account

  • Clicking on “Billing & Usage”

  • Selecting “Payment History”

Your payment history shows transactions for the past 18 months including amount paid, date paid and confirmation numbers.

Checking your payment history helps you verify payments and avoid duplicate payments.

Late Fees and Past Due Bills

If your Sacramento County utility bill is not paid by the due date, you will incur the following:

  • Late fee of $7.50 will be charged if payment is received after the due date.

  • Final notice fee of $15.00 will be charged if payment is not received within 15 days of the final notice.

  • Shut off notice fee of $15.00 will be charged if payment is not received within 15 days of shut off notice.

  • Service disconnection if payment is not received within 15 days of shut off notice.

  • Additional fees to restore service after disconnection.

Avoid these fees and potential service interruption by paying your utility bill on time each month.

Payment Arrangements for Past Due Balances

If you are struggling to pay your Sacramento County utility bill on time, you can call 916-875-5555 to set up payment arrangements on past due balances.

Some options include:

  • Payment plan – Pay past due balance over 2-3 installments.

  • Extended due date – Request a due date extension up to 10 additional days.

  • Deferred payment plan – Deferred payment for up to 3 months for qualifying low-income customers.

Contact CUBSS as soon as possible if you anticipate having difficulty paying your utility bill on time.

Utility Bill Assistance Programs

If you need help paying your Sacramento County utility bill, the following assistance programs are available:

  • Low-Income Discount Program – Get a 15% discount on your utility bill.

  • REAP Hardship Program – Apply for a grant up to $300 twice per year.

  • LIHEAP – Federally funded energy assistance grants.

  • Project Share – Receive donations and matching utility funds.

Visit the CUBSS website or call 916-875-5555 for details on how to qualify and apply for these utility bill assistance programs if needed.

Opt For Paperless Billing

You can save paper and get email alerts when your bill is ready by enrolling in paperless billing. Simply log into your My Utilities account and update your paperless billing preferences.

Going paperless lets you access your Sacramento County utility bill electronically through your online account.

Manage All Aspects of Your Utility Account Online

The My Utilities online account allows you to handle all aspects of your Sacramento County utility account management:

  • Pay your utility bill
  • Set up automatic payments
  • View current and past bills
  • Monitor usage and charges
  • Update account information
  • Go paperless
  • Access payment history

My Utilities provides 24/7 access

Sacramento County Utilities Bill Pay

Regulators approve utility bill changes. What that means for your bill

How do I pay my Sacramento County consolidated utility bill?

Home > Paying your Sacramento County Consolidated Utility bill by using a One-Time Electronic Funds Transfer gives you the power to choose when and how much you wish to pay. When you use “Pay now” on My Utilities, your bill payment is deducted within 1 to 2 business days from your checking or savings account automatically:

What is Sacramento County consolidated utilities billing & service (Cubs)?

Sacramento County Consolidated Utilities Billing & Service (CUBS) is making it easier for customers to view and manage their utilities accounts online with MyUtilities. Tired of receiving your county utilities bills in the mail? MyUtilities also allows residents to go paperless, freeing up space in crowded mailboxes.

When will I receive my utility bill?

You will still receive your regular utility bill, but it will be paid out of the checking or savings account you designate. Payments will be processed on or about your due date (if not on your due date, within 1 to 2 days before or after).

How often does Sacramento County pick up bulky waste?

Residents in the unincorporated area of Sacramento County including Antelope, Arden, Carmichael, Elverta, Fair Oaks, Foothill Farms, La Riviera, Orangevale, Rosemont, Rio Linda, and Vineyard, receive a once every 12 months pick up by appointment of bulky waste as part of their service.

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