South Bend Water Works serves people and businesses in the South Bend, Indiana area with water and sewer services. You get a bill every month for these services that you need to pay by the due date. Your South Bend Water Works bill is easy to pay online, over the phone, or in person. Read on to find out how.
Monthly Billing
South Bend Water Works bills customers monthly for water and sewer services, Bills are mailed to the address on file for your account around the end of each month,
These bills include charges for your water usage, sewer usage, stormwater fees, and any other applicable fees or adjustments. Usage is measured by a water meter at your property.
Bills are due about 3 weeks after they are issued. The exact due date is printed on each statement. You must pay your bill in full by the due date to avoid late fees.
Payment Options
South Bend Water Works offers several convenient ways to pay your bill
Online
The easiest way to pay is through the online customer portal at https //utilities.southbendingov/app/ You can make secure payments by credit/debit card or electronic check 24/7.
First-time users must register an account with their account number, name, and email address. Then you can login anytime to view and pay bills.
By Phone
Call 1-877-341-0452 to pay by phone using the utility’s automated payment system. Have your account number ready to access your account and make a payment.
In Person
Visit the South Bend Water Works office at 125 W. Colfax Ave to pay your bill in person. They accept cash, check, money order or credit/debit cards.
By Mail
Mail a check or money order payable to South Bend Water Works to:
South Bend Water Works
125 W. Colfax Ave
South Bend, IN 46601
Allow plenty of mail time for your payment to reach them before the due date.
Auto Pay
Enroll in auto pay through the online portal to have your bill paid automatically each month on the due date via credit card or bank account.
Drop Boxes
South Bend has two convenient drive-up drop boxes for hand delivering your water bill payment by check or money order:
- Main Office – 125 W. Colfax Ave
- Fire Station #12 – 55700 Bittersweet Rd
Account Management
Through the online customer portal, you can also:
- View bill history
- Monitor water usage
- Update account information
- Go paperless
You have full access to manage payments, account details, and billing preferences anytime online.
Financial Assistance
South Bend Water Works offers payment assistance programs for qualified low-income households:
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Utility Relief Program – One-time annual credits up to $300 for water and $400 for sewer charges.
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Special Installment Plan – Allows bill to be paid over an extended period for qualifying hardships.
Contact their office for details on assistance programs to help pay your bill if you are facing financial difficulties.
Avoid Shutoff
It is important to pay your South Bend Water Works bill on time each month to avoid service interruption. If you are unable to pay in full, contact them immediately to set up a payment plan. As long as you comply with the payment agreement, your service will not be disconnected for non-payment.
New Service
To start new water/sewer service in South Bend, you must fill out an application and pay a deposit prior to your move-in date. This can be done online through the utility portal or by visiting the South Bend Water Works office. Valid ID is required.
The deposit amount depends on your credit/payment history and ranges from $125 to $250 for residential service.
Contact Information
Contact South Bend Water Works customer service with any questions about your account or payment options:
Phone: 574-235-9244
Email: [email protected]
Office: 125 W. Colfax Ave, South Bend, IN 46601
Hours: Mon-Fri 8AM–5PM
Pay Water and Sewer bills online
FAQ
What number do I call to pay my South Bend water bill?
How much are utilities in South Bend, Indiana?
Where does South Bend, Indiana get its water?
How do I pay my South Bend Municipal utilities bill?
Account holders can visit the South Bend Municipal Utilities Customer Service Office, located at 125 W. Colfax Ave. or call 311. Below are the various options for bill pay. Note: All payments are due by 5:00 pm on the date indicated on the bill. Call 574.235.9236 and follow the instructions on the integrated voice response (IVR) system.
How do I get a South Bend Water Bill?
Download a copy of a South Bend Utility Bill with brief explanations of common charges. For water emergencies, contact the Water Works service department at 574.235.9464. For utility account information or to start service, call 574.235.9236. For after-hours water concerns, call 574.235.9464.
What does South Bend Municipal utilities do?
Comprised of the South Bend Water Works, the Wastewater Treatment Plant and the Organic Resources facility, the Division of Utilities serves the residents of South Bend as well as some residents outside of city limits. Pay Your South Bend Utility Bill How can I make a payment? South Bend Municipal Utilities distributes the monthly utilities…
Where can I place a payment in South Bend?
May be placed in the night drop box at the South Bend Municipal Utilities Office, located at 125 W Colfax Avenue. The drop box is located to the left of the Colfax Avenue entrance. Payment will be applied to the account on the next business day.