How to Pay Your Spartanburg Water System Bill Online, by Phone, or In Person

Having access to clean reliable drinking water is something we often take for granted. But delivering high-quality water to homes and businesses takes immense infrastructure and resources. This is where water utilities like Spartanburg Water System come in. As the primary water provider for most of Spartanburg County, South Carolina, Spartanburg Water handles everything from treating water at the source to maintaining thousands of miles of pipelines.

Of course, all of this costs money and requires customers to pay their water bills regularly. Spartanburg Water offers various ways for customers to pay their bills conveniently. In this guide, we’ll look at the different Spartanburg Water bill payment options available and provide tips for paying on time.

Understanding Your Spartanburg Water Bill

Spartanburg Water bills residential customers monthly and business accounts on varying cycles depending on usage. Bills typically include charges for water, sewer service, and any other fees or adjustments.

The amount you pay for water is based on meter readings measuring the exact volume used Sewer rates are calculated as a percentage of water usage up to a capped limit Outside the city, sewer service may be billed separately by local providers.

Your Spartanburg Water bill will show current charges, your previous balance, payments made, account balance, due date, and amount due. If you ever have questions about charges on your bill, you can contact customer service for help.

Paying Your Spartanburg Water Bill Online

The fastest and most convenient way to pay your Spartanburg Water bill is online through their payment portal. To pay online, you’ll first need to create an account using your account number.

Once logged in, you can make instant one-time payments using a Visa, Mastercard, Discover, or American Express credit/debit card. You’ll pay a $3 convenience fee per transaction when paying by card.

Another online option is setting up recurring payments through your checking account. This automatically drafts the amount due each month directly from your bank account on the due date. No convenience fees apply to bank draft payments.

Online payments get posted to your account immediately and help you avoid late fees. You’ll also have peace of mind knowing your bill is paid on time.

Paying Your Spartanburg Water Bill by Phone

In addition to online payments, Spartanburg Water offers a pay-by-phone system. To use it, call 1-855-748-6066 and follow the automated prompts.

You can make one-time payments over the phone using credit/debit cards or checking account info. Just like online, card payments come with a $3 convenience fee.

The phone payment system is available 24/7 and will instantly process your payment. You’ll receive a confirmation number at the end showing it was accepted. This gives you proof of payment if any issues arise.

Paying Your Spartanburg Water Bill by Mail

If you prefer to pay bills the old-fashioned way, Spartanburg Water does accept mailed payments. Simply send your check or money order along with the payment stub from your bill to:

Spartanburg Water
PO Box 251
Spartanburg, SC 29304

Be sure to put your account number on the check and mail it several days before your due date. While slower than electronic payments, mailing a check costs nothing. Just make sure to send it early to avoid late fees.

Paying Your Spartanburg Water Bill in Person

You can also pay your Spartanburg Water bill in person at one of their customer service offices:

Downtown Office
200 Commerce Street
Spartanburg, SC 29306

Woodruff Office
Hwy 221 Bypass
Woodruff, SC 29388

The downtown location is open Monday-Friday from 8am to 5pm. The Woodruff office is open Monday-Friday from 9am to 5pm. Both accept cash, check, or money order payments without any fees.

Avoid Late Fees

Spartanburg Water bills are due 20 days after the statement date printed on your bill. A late payment penalty of 5% is applied to past due balances. If your account becomes delinquent for two consecutive billing cycles, it will be subject to disconnection.

Setting up automatic monthly payments is a great way to avoid late fees. You can also enroll in paperless billing and utilize email/text notifications about your balance. Contact customer service immediately if you anticipate difficulty paying on time.


Reliable drinking water and sewer service are essentials we depend on every day. Paying your Spartanburg Water bill ensures resources are available to deliver these vital utilities. With flexible options like online, phone, mail, and in-person payments, paying your bill is quick and convenient. Stay in good standing by paying on time each month. Reach out to Spartanburg Water’s exceptional customer service for any payment help needed.

Spartanburg Water System Bill Pay

Pay Water and Sewer bills online

How do I contact Spartanburg Water?

Spartanburg Water offers phone, text and e-mail notifications with important information about your account or area, including service interruptions. Or call our Customer Experience Team at (864) 582-6375 or (877) 797-7773 (Landrum Customers Only) Review payment options at Spartanburg Water.

Does Spartanburg Water have paid internships?

Spartanburg Water has seven paid internships available. Students have a great opportunity to earn while they learn in seven departments. Click here to find out more. Services and resources for our residential water and sewer customers. Services and resources for our commercial water and sewer customers.

When will Spartanburg Water & Sewer rates change?

Beginning February 1, 2024, our water and sewer rates for both base and volume charges will change. To learn more about the new rate structure please visit: Spartanburg Water is here to serve you. We value our customers and are happy to assist – from setting up service to paying a bill.

What does Spartanburg Water do?

Spartanburg Water works to achieve its mission – to provide quality water and wastewater services to our region in a reliable manner.

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