Managing invoices and payments can be a real headache for businesses and organizations relying on rental services like portable toilets and dumpsters. However United Site Services is aiming to make billing easier for customers through their online bill pay portal, reducing the hassles of manual payments and late fees. In this article, we’ll explore the key benefits of using United Site Services Bill Pay and provide a guide to getting started.
Overview of United Site Services Bill Pay
United Site Services Bill Pay is an online platform that allows customers to easily view invoices, set up automatic payments, and pay bills for their rental services Customers receive an email invitation to activate their account after their first invoice, enabling access to the MySiteServices customer portal.
Key features offered through United Site Services Bill Pay include:
- Secure online invoice access
- AutoPay enrollment for automated payments
- Ability to view payment history
- Paperless billing and invoice options
- Mobile app access for payments on-the-go
By centralizing billing and payments through this convenient portal, United Site Services aims to reduce the stress of manual billing for their customers.
Benefits of Using United Site Services Bill Pay
Switching to United Site Services online bill payment provides a wealth of advantages, including:
Convenience
- 24/7 account access to view and pay bills anytime
- AutoPay ensures you never miss a payment
- Mobile app allows payments on-the-go
Efficiency
- Automated billing saves time over manual payments
- Paperless billing reduces paperwork and clutter
- Payment reminders help avoid late fees
Security
- Encryption and security measures protect your data
- Secure online platform reduces risks of physical payments
Simplicity
- All billing information in one place for easy management
- Intuitive portal design with helpful resources
Cost Savings
- Avoid late fees through automated payments
- Paperless billing cuts printing and postage costs
By tapping into these perks, businesses can greatly streamline their billing workflows for rental services while accessing greater security, convenience and cost savings.
Step-by-Step Guide to Using United Site Services Bill Pay
Ready to reap the rewards of simpler billing? Here is a step-by-step guide to getting started with United Site Services Bill Pay:
1. Activate Your Account
After your first invoice, United Site Services will email you instructions for activating your MySiteServices account. Click the activation link, set your password and login credentials.
2. Enroll in AutoPay
One of the biggest conveniences is setting up automated payments through AutoPay. Under “Payments” select AutoPay, enter your payment details and payment date preferences.
3. Access Invoices & Payment History
View all current invoices and payment history under the “Invoices” tab. Download or print any invoices needed.
4. Go Paperless
For reduced clutter, go paperless by updating your Paperless Invoicing settings under “Settings”. Get invoices delivered directly via email.
5. Pay One-Time Payments
To pay a one-time, non-AutoPay payment, select “Pay Now” on any invoice and enter your payment details for quick processing.
6. Download the Mobile App
For on-the-go access, download the United Site Services mobile app (available for iOS and Android). Manage payments and account details from your smartphone.
7. Set Notifications
To avoid missing bills, set up email and/or text notifications for new invoices, reminders, receipts and other billing events under “Settings”.
And that’s it! By following these simple steps you can start accessing simpler billing and payments for your rental services through United Site Services Bill Pay. Reach out to their customer support team if any questions arise when activating your account or using the portal.
Frequently Asked Questions
What payment methods can I use?
United Site Services Bill Pay allows payments through credit card, debit card or bank account (ACH). You can also mail checks if preferred.
Is there a fee for using the payment portal?
No, United Site Services does not charge any fees for using their online bill pay platform.
Can I still receive paper invoices?
Yes, you can opt to still receive paper invoices in addition to electronic invoices if you contact customer support. However, paperless billing is recommended for maximum convenience.
How do I update my contact information?
You can update contact details like your address and phone number through the MySiteServices portal or by contacting customer support.
How soon after my transaction will payment reflect?
Online payments via credit/debit card or bank account should reflect in your account within 1-2 business days. Allow 5-7 days for mailed check payments.
Is there an app for easy mobile access?
Yes, United Site Services offers a mobile app called MySiteServices for iOS and Android devices to access billing and payments on-the-go.
Simplify Billing with United Site Services
Dealing with manual invoices and payments can quickly become a hassle for businesses renting portable services. Thankfully, United Site Services offers a streamlined billing management experience through their online bill pay platform.
By tapping into automated payments, paperless invoicing, mobile access and more, companies can optimize their billing workflows. Reduce late fees, cut administrative costs, and free up valuable time by making the switch to United Site Services Bill Pay today. Their convenient online portal provides the easy, efficient billing that businesses demand in today’s digital era.
Submit an inquiry for your billing questions
Question about your bill? For questions regarding your invoices, you can submit an inquiry through your United Site Services payment portal. For Tri-State Customers, access the Bill Pay Portal here. For Carolinas Customers, access the Bill Pay Portal here.
How to Create a Billing Inquiry through MySiteServices account?
Selecting “Inquiry” through your MySiteSerivces account, allows you to easily inquire about various aspects of your invoice such as: pricing, wrong PO, wrong site address, invalid order, missed services, etc.).
- Log into your MySiteServices customer account.
- Open the invoice in question and select the button “Inquiry” on the invoice.
- A pop-up will open with different categories to choose the topic of your inquiry, this ensures that the right United Site Services team member will get in contact with you. If none of the categories are linked to your inquiry, please select “Other”.
- Please add additional information via the comments field to your inquiry.
- Once you open an inquiry, our team will be notified.
- Any new update on the inquiry displayed directly via the status and status message.
For an in-depth tutorial on navigating our new billing platform, check out our informational video here.