How to Pay Your Virgin Mobile Bill Online: A Step-by-Step Guide

Paying your Virgin Mobile bill online is a quick and easy way to stay on top of your monthly charges. With just a few clicks, you can view your bill details, make a one-time payment, or set up automatic payments. This comprehensive guide will walk you through the entire process of paying your Virgin Mobile bill online using the Virgin Plus website or mobile app.

Overview of Paying Virgin Mobile Bills Online

Virgin Mobile offers several convenient online options for paying your monthly bill

  • Virgin Plus Website – Log into your account on virginplus,ca to make one-time payments or set up pre-authorized monthly payments,

  • My Account App – Download the Virgin Plus My Account app to your smartphone to easily pay bills check usage and manage your account.

  • Online/Telephone Banking – Set up Virgin Mobile as a payee with your own bank to make one-time payments right from your bank’s website or phone service.

No matter which online method you choose, you’ll need your Virgin Mobile account number and a valid credit card or bank account. Payments made online typically process within 1-3 business days.

Step 1: Log into Your Virgin Plus Account

The first step is to log into your Virgin Plus account online.

  • On a computer: Go to virginplus. ca/login and enter your 10-digit Virgin Mobile number or username and password.

  • On mobile: Download the Virgin Plus My Account app and log in with your Virgin Mobile number or username.

If you’ve forgotten your login credentials, you can reset your username or password through the Virgin Plus website.

Step 2: View Your Bill Details

Once logged into your Virgin Plus account, you can view your latest bill to check the total amount due and breakdown of charges.

On the website, find the Bills & Payments section and select “View Bill Details” to see your current statement. In the app, tap on Bills from the menu and select your latest bill.

Review the billing period, account charges, payments and credits, and total amount due. Understanding what you’re being billed for is an important first step before paying.

Step 3: Make a One-Time Payment

When you’re ready to pay your Virgin Mobile bill, you have a couple quick options:

Pay in Virgin Plus Website

  1. Under Bills & Payments, click “Make a Payment”
  2. Enter the payment amount and select a saved payment method or enter a new card
  3. Review payment details and submit

Pay in My Account App

  1. Tap Pay Now from the menu
  2. Enter the amount to pay
  3. Choose a saved card or add a new one
  4. Review and submit the payment

One-time payments through Virgin Plus typically process within 1-3 business days. Your account balance will update once the payment is received.

Step 4: Set Up Automatic Payments

For hassle-free bill payment, set up automatic monthly payments through Virgin Plus so you never miss a bill again. Here’s how:

Website Pre-Authorized Payments

  1. Go to and log in
  2. Select bank account or credit card
  3. Enter your payment info
  4. Agree to the terms

App Pre-Authorized Payments

  1. In the app, go to My Profile
  2. Tap Sign-up for Pre-Authorized Payment
  3. Enter bank account information
  4. Review and submit

Your monthly bill will be automatically paid on your due date by either debiting your bank account or charging your credit card.

Step 5: Use Online or Telephone Banking

You can also pay your Virgin Mobile bill through your own bank’s online or phone banking service.

  1. Register Virgin Mobile as a payee with your bank
  2. Make a one-time payment to Virgin Mobile using your bank’s bill pay feature

Remember, payments through a bank take 2-5 days to process. Be sure to schedule the payment several days before your due date.

Tips for Managing Your Virgin Mobile Account

  • Sign up for paperless billing by going green with e-bills through Virgin Plus
  • Avoid late fees by setting payment reminders and scheduling automatic payments
  • Update your payment card before it expires to prevent payment interruptions
  • Review bills carefully each month and report any suspicious charges
  • Contact Virgin Mobile customer support if you need help with your online account

Paying your Virgin Mobile bill online is the fastest and most convenient way to stay on top of your wireless expenses. Follow this step-by-step guide to easily view, pay, and manage your Virgin Mobile account online or through the mobile app. Consistent on-time payments will keep your service running smoothly all month long.

Virgin Mobile Bill Pay Online

Check out everything you can do using My Account:

Our My Account app makes it easy to:

  • Keep track of your usage
  • Pay your bill
  • Grab a travel bundle before you go

Scan the QR code to download the app on your phone.

login to my account

Heads up: Prepaid Members are already registered for My Account. (province:)including: /en/login/content-main/

Making a mobile bill payment online – Virgin Media


Can I pay my Virgin bill online?

There are lots of ways you can pay your Virgin Media or O2 bill, including making a one-off payment online now or switching to paying by a monthly Direct Debit.

How can I pay my mobile bill online?

Enter your postpaid mobile number. Enter your bill amount. Choose your preferred payment method- you can select from options like debit card, credit card, net banking, wallets (Paytm, Mobikwik) and UPI.

How do I log into my Virgin mobile account?

login to my account If you’re on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you’ll have to log in with your username.

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