Donatos is a fast food restaurant specializing in pizza. The company offers a variety of products and services. You can get in touch with customer service via phone, email, regular mail, or social media if you have questions about products or complaints about in-store service. During regular business hours, you can also reach the local store’s customer service division.
Donatos Regular Business Hours
- Weekdays: The store hours vary by location. The majority of the shops are open from 10:30 am to 10 pm on Monday through Thursday and from 10:30 am to 11 pm on Friday, local time. Contact your local store for specific hours of operation.
- Weekends: Most shops are open Saturday from 11 a.m. to 11 p.m. and Sunday from 11 a.m. to 10 p.m., local time. Given that store hours vary by location, check with your local store or the customer service department for exact hours of operation.
The stores will adjust hours or close on the holidays. For specific holiday hours, get in touch with the customer service department or your local store. The observed holidays include:
- Christmas Eve
- Christmas Day
- New Year’s Eve
- New Year’s Day
- Thanksgiving Day
Donatos Special Event Hours
You’ll see that many of the neighborhood shops will hold special events. Contact the customer service department if you require information about the special events.
Contacting Donatos to Verify Business Hours
- Phone: Customers can call 1-800-366-2867 to get in touch with the customer service team. Open from 9 am to 5 pm EST, Monday through Friday, the customer service department is available. During regular business hours, you can also get in touch with the customer service team at your neighborhood shop.
- Email: You must use the customer feedback form to contact the customer service department via email. Within 48 hours, the customer service department will respond to your inquiries.
- Mail: To contact the customer service team, send a letter to the company’s corporate office at the following address: Customer Services Team Donatos Pizza 935 Taylor Station Road Columbus, OH 43230. You can also contact the customer service department at your nearby store using the store locator tool . Within five (5) business days, the customer service department will respond to your inquiries.
- Social Media: You can use social media to contact the customer service team. On Facebook, Twitter, Instagram, and Google, you can post general comments, questions, and concerns. Concerns specific to the store will not be addressed by the customer service department on social media. Within 24 hours, the customer service department will respond to your inquiries.
Is Donatos Pizza owned by Mcdonalds?
McDonald’s bought Donatos after being impressed by the brand and wanted to take it nationwide.
How many slices in a Donatos large pizza?
It’s fresh Edge to Edge® deliciousness… the Donatos way. 14-inch pizzas come in 17 rectangular slices, 12-inch and 10-inch pizzas in 14, and 7-inch and hand-tossed pizzas in 8.
What kind of cheese does Donatos use?
Because it has a better flavor, we only use genuine Wisconsin cheese, specifically aged Provolone cheese that has been naturally smoked. Additionally, you can purchase fresh mozzarella that is unavailable elsewhere. Fresh, hand-cut veggies.
Why is it called Donatos Pizza?
Donatos, which roughly translates from Latin as “to give a good thing,” is the executive director of brand marketing and public relations for the pizza company, according to Tom Santor. That fit Grote’s philosophy, so he kept the pizzeria’s name. The sophomore at Ohio State University had gained knowledge of pizza operations and marketing by that point.