How to Pay Your Ks Gas Service Bill Online, by Phone or In Person

Having your home heated and appliances running on natural gas provides comfort and convenience. But to keep your gas on, you need to pay your Kansas Gas Service (Ks Gas Service) bill on time each month. Ks Gas Service offers multiple ways to pay your gas bill whether online, by phone, by mail or in person.

In this comprehensive guide, I’ll outline the step-by-step process for paying your Ks Gas Service natural gas bill through the various available options.

Online Bill Pay

Paying online through the Ks Gas Service website or mobile app is the fastest and most convenient way to pay your gas bill Here is how online bill pay works

  • Go to and click on “Pay Online” or “Guest Payment.”

  • If you have an account, sign in with your username and password. If not, search for your account by phone number or address.

  • Select whether you want to make a one-time payment or set up recurring automatic payments

  • Enter your credit/debit card or bank account information. The site is secure and uses encryption.

  • Indicate the amount to pay – either the full balance or a partial payment.

  • Review payment details and complete the transaction.

Online payments post instantly to your account. The payment provider charges a $1.99 convenience fee per transaction. Ks Gas Service does not receive any portion of the fee.

Pay by Phone

You can pay your Ks Gas Service gas bill easily over the phone using their automated system:

  • Call 1-800-794-4780.

  • Follow the prompts to enter your account number and access the automated system.

  • Choose the “Pay Bill” option and follow the instructions to make a payment.

  • You can pay by debit/credit card or electronic check.

  • The system will provide payment confirmation.

Paying by phone is fast and convenient whether you are on the go or prefer talking to tapping on a keyboard.

Pay by Mail

If you want to mail in a check or money order for your gas bill, follow these steps:

  • Detach the payment stub from your paper bill.

  • Write your Ks Gas Service account number on the check or money order.

  • Mail your payment to:

    Kansas Gas Service
    P.O. Box 219046
    Kansas City, MO 64121-9046

  • Use the return envelope provided and make sure the address shows through the window.

  • Allow 5 business days for the mailed payment to reach Ks Gas Service and post to your account.

Paying by mail is simple but takes more time. Make sure your check arrives by the due date to avoid late fees.

Pay in Person

You can also pay your Ks Gas Service natural gas bill in person at an authorized payment location. Here’s how:

  • Find pay stations and payment kiosks near you on the Ks Gas Service website under “Payment Locations.”

  • Bring your paper bill or know your account number.

  • Pay with cash, check or credit/debit card. A fee may be charged.

  • Get a receipt as proof of payment. In-person payments can take a few days to post.

  • If you have a cutoff notice, call Ks Gas Service immediately after paying to avoid service interruption.

Paying in person requires a trip to a pay station but some may find it worth it for the human interaction.

Sign Up for Auto-Pay

For maximum convenience, sign up for auto-pay to have your bill paid automatically each month from your bank account. Here is how to do it:

  • Go to “Payment Options” on the Ks Gas Service website.

  • Select auto-pay and enter your bank account information.

  • Choose the date and amount to pay monthly such as the full balance.

  • Review and submit the request to activate auto-pay.

Now your gas bill will be paid on its own each month! You can still view your statement and change auto-pay settings anytime.

Understanding Your Gas Bill

Before paying your Ks Gas Service bill, be sure to review and understand the charges. Your bill will show:

  • Account number and billing period

  • Meter readings – how much gas you used that month

  • Basic service fee

  • Usage charges – the cost of the natural gas you consumed

  • Taxes and other fees

  • Amount due and due date

Review your usage and charges each month to catch any billing errors. You can also monitor your consumption and set usage alerts through your online account.

Avoid Late Fees

Ks Gas Service charges late fees if your bill is not paid by the due date. To avoid late fees:

  • Pay online or via auto-pay to never miss a payment.

  • If mailing payment, allow 5 business days.

  • Pay a few days early each month.

  • If short on funds, call Ks Gas Service to discuss payment plan options.

Staying on top of your natural gas bill payments ensures you keep the heat and gas flowing while avoiding unnecessary fees.

Ks Gas Service Bill Pay

Kansas gas customers express concerns for possible monthly bill increase

How can I pay my Kansas Gas Bill?

You can pay your Kansas Gas Service bill by calling 800-794-4780 and following the prompts to pay through IVR or to speak with a customer service representative. Alternatively, you can pay using check or credit/debit card.

Does Kansas Gas Service charge a fee?

Kansas Gas Service does not charge any fees. If you are a residential customer and have received a notice that your service might be turned off for non-payment, your account may be eligible for a payment arrangement.

Does Kansas Gas Service offer free autopay?

Less paper & postage means more savings! Save time and money at the click of a button with Kansas Gas Service free autopay! Set it and forget it and take the stress out of remembering when to pay your natural gas bill. Direct email alerts take you to encrypted online payment options. Even better, sign up for autopay! Save trees by saving paper!

Does Kansas Gas Service have a past due balance?

Most Kansas Gas Service residential and commercial accounts without a past due balance at the time of enrollment are eligible and all future bills must be paid on or before the due date. View and print your monthly billing statement online. After enrolling, you will no longer receive a paper statement.

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