Radio Shack Store Hours and Contact Information

Radio Shack has been a leading retailer of consumer electronics since 1921. With nearly 100 years of expertise, Radio Shack stores offer everything from DIY electronics components to the latest gadgets and devices. When you need to visit a Radio Shack location, call their customer service line, or connect online, it helps to understand their hours of operation and ways to get assistance.

This comprehensive guide covers Radio Shack’s store locations, hours, contact info, services, return policy, and more. Read on for details on how to shop, get support, and find the nearest Radio Shack store.

Radio Shack Store Locations and Hours

While Radio Shack has scaled back its brick-and-mortar presence in recent years, focusing more on online sales, there are still nearly 600 Radio Shack stores located throughout the United States. Popular spots include:

  • New York, NY
  • Los Angeles, CA
  • Chicago, IL
  • Houston, TX
  • Philadelphia, PA
  • Phoenix, AZ
  • San Antonio, TX
  • San Diego, CA
  • Dallas, TX
  • San Jose, CA

Radio Shack store hours vary by location, but are typically:

  • Monday to Saturday: 10am – 8pm
  • Sunday: 11am – 7pm

Some locations may stay open later, while others have reduced weekend hours. Be sure to check your local store’s hours. You can find Radio Shack locations using their store locator tool.

Contacting Radio Shack Customer Service

If you need assistance with an order, have questions about products, or want to provide feedback, Radio Shack offers several ways to contact their customer service team:

  • By Phone: Call 1-800-THE-SHACK (1-800-843-7422) from 9am – 6pm CT Monday through Friday.

  • By Email: Submit customer service emails to [email protected]. Responses are typically provided within 1 business day.

  • By Mail: Write to RadioShack Customer Care at 300 RadioShack Circle, Fort Worth, TX 76102.

  • Through Social Media: Message @RadioShack on Twitter or Facebook. Social media responses may take 1-2 days.

  • Live Chat: Chat with an agent directly on during business hours. Look for the chat widget in the corner.

When reaching out, have your order information, account details, and any specifics about your inquiry ready for quick assistance.

Radio Shack Services and Offerings

In addition to a wide selection of electronics, tech accessories, and DIY components, Radio Shack provides these key services:

  • Device Repairs: Radio Shack locations offer repair services for phones, tablets, computers, and more. Repairs are done on-site, with typical turnaround in 1-2 hours.

  • Device Trade-Ins: Trade in your used smartphones, tablets, laptops, and other electronics for cash or a Radio Shack gift card. Trade-in values are determined by device make, model, age and condition.

  • Device Activation: New phones and devices can be activated in-store with service from top carriers like AT&T, Verizon, T-Mobile and Sprint. Activation typically takes 15-20 minutes.

  • DirecTV Services: Many Radio Shack locations are authorized DirecTV dealers, offering subscriptions, equipment bundles, setup and installation services.

  • Dish Network Services: Similar to DirecTV, Radio Shack provides Dish Network subscriptions with equipment, installation, and support.

  • Money Orders/Bill Pay: Purchase money orders for secure payments. Many stores also support bill payments for thousands of service providers.

  • Tech Support: Get free in-store help connecting devices, troubleshooting issues, setting up equipment, and basic tutoring on electronics.

  • Free Battery Recycling: Recycle all used batteries, including alkaline, lithium, NiMH, and lead-acid. Just bring old batteries into a local store.

Leverage these services alongside Radio Shack’s huge array of products for your electronics needs.

Radio Shack Return Policy and Price Matching

Understanding Radio Shack’s return and price matching policies can ensure you get the best deal:

  • Regular Returns: Unopened products can typically be returned within 30 days of purchase with the original receipt. Refunds are issued to the original payment method.

  • Opened Returns: Opened items can be returned within 30 days, but may be subject to restocking fees. All components, packaging, manuals must be intact.

  • Price Matching: Radio Shack locations will match any valid competitor’s printed ad or current online price for an identical, in-stock item. Some exclusions apply.

  • Price Adjustments: If an item you purchased goes on sale within 14 days of your purchase, Radio Shack will refund the difference upon request.

  • Extended Holiday Returns: Items purchased between November 1 – December 24 have an extended return window until January 15.

Knowing the policies makes it easy to shop worry-free. Helpful Radio Shack staff can also explain the details at time of purchase.

Top Radio Shack Products and Brands

Radio Shack carries one of the widest ranges of electronics brands and products, including:

  • Smartphones: iPhone, Samsung Galaxy, Google Pixel, LG, Motorola, Blu, Alcatel and other top brands. Models are available for use on any major carrier.

  • Tablets: iPads, Galaxy Tabs, Amazon Fire, Lenovo, Asus and more. Models with WiFi, 4G LTE, and various storage capacities.

  • Laptops: Dell, HP, Lenovo, Acer, Asus, and Apple laptops covering budget, mainstream, gaming, 2-in-1, and performance models.

  • Wearables: Fitbits, Apple Watches, Garmin devices, and a full range of basic activity trackers and smartwatches.

  • Speakers: Bluetooth speakers from JBL, Sony, Skullcandy, UE, Anker, and others in portable, waterproof, and high-end designs.

  • Headphones: Leading brands like Beats, Sony, JBL, Skullcandy, Sennheiser, and Apple Airpods. Wide range of styles and prices points.

  • DIY Electronics: Raspberry Pi, Arduino, breadboards, kits, components, tools, and resources for makers, students, and hobbyists.

  • Power: Batteries, chargers, surge protectors, and accessories from Energizer, Belkin, GE, and more to power devices.

  • Accessories: Cables, cases, mounts, adapters, controllers for phones, tablets, cameras, computers, and compatible with leading brands.

With affordable prices across this huge assortment, Radio Shack delivers on being a one-stop electronics destination.

Radio Shack Credit Card and Financing Options

Radio Shack provides a couple ways to finance purchases and pay over time:

  • Radio Shack Credit Card – Get a dedicated Radio Shack credit card with special financing options and rewards on purchases. Applications are quick and easy to complete in store.

  • Progressive Financing – Radio Shack offers 6, 12, 18, or 24 month financing on purchases of $200 or more with credit approval through Progressive.

The Radio Shack credit card offers no interest if paid in full within 6, 12, or 18 months on qualifying purchases. The card also earns 5% back in rewards on Radio Shack purchases.

With financing available, it’s easy to pay for major electronics purchases over time at Radio Shack.

Radio Shack Ads and Promotions

Radio Shack routinely spots special savings opportunities both online and in stores:

  • Weekly Deals – New deals refresh each week in categories like electronics, accessorices, clearance items, and more.

  • Flash Sales – Limited time flash sales pop up frequently, often for 24 hours only. Deep discounts on select items.

  • Coupon Codes – Promotional coupon codes provide % off or dollar off discounts, free shipping, and other perks. Codes are shared online.

  • Newsletter Signup Offers – Signing up for the Radio Shack email newsletter provides exclusive subscriber-only offers.

  • Radio Shack Rewards – The free rewards program provides points on purchases that translate to certificates for discounts on future transactions.

Check Radio Shack’s website under the deals and offers sections or sign up for emails to stay on top of the latest deals. Savings events typically hit around major holidays as well.

Radio Shack History and Company Background

Radio Shack has an iconic history in consumer electronics retail spanning nearly a century:

  • 1921 – Radio Shack begins as a one-store retail and mail-order operation founded by Theodore and Milton Deutschmann in Boston, MA. The focus is on ham radios and equipment.

  • 1940s – The company expands to nine stores and formally adopts the Radio Shack name. Additional radio gear, electronics parts, and surplus wartime items are sold.

  • 1950s – New York City becomes the new corporate headquarters. Transistor radios become a


Is RadioShack completely gone?

The short answer is, yes. RadioShack lives on today through Unicomer Group, who purchased the company from Retail Ecommerce Ventures in May 2023.

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