Citizens Bank Hours of Operation

As a responsible consumer, it is important to stay informed about the hours of operation of the local financial institutions in your area. At Citizens Bank, customers have access to a wide range of financial services, including checking and savings accounts, loans, and investments. Knowing the bank’s hours of operation is a critical part of managing your finances and accessing the services you need when you need them. In this blog post, we will discuss the various Citizens Bank hours so you can plan ahead for your banking needs. We will explain the standard hours of operation for both the branch and online banking services, and provide tips for how to get the most out of your banking experience. Understanding the hours of operation of your local Citizens Bank branch can make a big difference in how you manage your finances, so read on for more information!

Citizens Bank Business Hours

Citizens Bank is a regional bank with locations all over the New England States. You can get in touch with the customer service department [] by phone, email, conventional mail, or social media if you need help with products or if you have complaints about in-office service. You can contact your local branch during regular business hours or go to your local branch.

Citizens Bank Regular Business Hours

  • Weekdays: The majority of the locations are open from 8:30 am to 5 pm, Eastern Standard Time. For information on precise hours of operation, you can speak with the customer service department. Several of the branches will adjust hours without notice.
  • Weekends: The branches are closed on the weekends.

Citizens Bank Holiday Hours

The branches will close on the holidays. The observed holidays include:

  • Christmas Eve
  • Christmas Day
  • New Year’s Eve
  • New Year’s Day
  • Thanksgiving Day
  • Columbus Day
  • Memorial Day
  • Veteran’s Day
  • President’s Day
  • Martin Luther King Jr. Day
  • Good Friday

Citizens Bank Special Event Hours

Several of the local branches will host community events. For information and specifics regarding the special event, get in touch with your local branch or the customer service department.

Contacting Citizens Bank to Verify Business Hours

  • Contact information for the customer service department can be found by dialing 1-800-922-9999. You can also get in touch with the branch’s customer service division nearby. EST hours for the customer service department are 8 a.m. to 5 p.m., Monday through Friday.
  • Email: You must use the customer feedback form to contact the customer service department via email. Within 48 hours, the customer service department will respond to your inquiries.
  • Mail: Citizens Bank Corporate Headquarters One Citizens Plaza Providence, RI 02903 is the address to send correspondence to reach the customer service division. Use the branch locator tool to find your local branch if you want to get in touch with them. Within five (5) business days, the customer service department will respond to your inquiries.
  • Social Media: Clients can use social media to reach the customer service team. On Facebook, Twitter, and YouTube, you can post general comments, concerns, and inquiries. Within 24 hours, the customer service department will respond to your inquiries.


What is the cut off time for Citizens Bank?

The cutoff time for checking, savings, and money market accounts is 11:30 PM EST for a transfer to be considered on the current business day. The cutoff time for a transfer to a personal credit card is 5:00 PM EST. For “Transfers Outside the Bank,” the cutoff time is 3:00 PM EST.

Does Citizens Bank pay 2 days early?

Paid Early is a service we offer where you can get direct deposit up to 2 days early. We often receive a message up to two days prior to your direct deposit to let us know that the money is on the way. If we get prior notice of your direct deposit, we can reduce processing time and make your deposit available earlier.

How much cash can you withdraw from Citizens Bank?

Generally speaking, you can withdraw anywhere from $100 to 30% of your credit limit through a cash advance. The amount of cash you request — plus the cash advance fee (more on that below) — will be deducted from your available credit.

What is the limit on Citizens Bank?

Mobile Deposit Limits for Personal Banking Customers
Maximum daily deposit amount $10,000 $15,000
Maximum monthly deposit amount, rolling 30 days $10,000 $15,000
Maximum number of weekly deposits 25 items 25 items

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